Privacy Policy
Last Updated: March 30, 2026
This Privacy Policy (“Policy”) applies to all personal data collected through the website delast.us (the “Site”), products, and services provided by Yiwu Loumeng Home Goods LLC. (“delast.us,” “we,” “us,” or “our”). This Policy is fully compliant with Google Merchant Center (GMC) requirements, international data protection laws (including GDPR, CCPA), and all applicable regulations, ensuring complete transparency in data handling, clear disclosure of data practices, and consistency with our GMC account settings, Terms of Service, and Shipping Policy. Your privacy and trust are paramount to us, and we are committed to protecting your personal data throughout our business operations.
1. Company Information
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Full Legal Name: Yiwu Loumeng Home Goods LLC.
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Registered Address: 3rd Floor, Building 2, No. 177 Tongyi Road, Yiting Town, Yiwu City, Zhejiang Province, China
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Legal Representative: Zhang Wenfeng
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Data Protection Contact: support@delast.us (dedicated to handling privacy inquiries and data requests)
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Contact Phone: +86 15967947211
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Business Scope: Design, sourcing, wholesale, online sales, and cross-border trade of daily glassware, home essentials, maternal and baby products, and apparel accessories; authorized cross-border import/export trade of general goods (consistent with our business license, excluding items requiring prior approval).
2. Personal Data We Collect
We collect only necessary personal data to fulfill orders, provide customer service, and comply with legal obligations—no excessive or unnecessary data collection, in full compliance with GMC guidelines and data protection laws. All data collected is directly related to our business operations and your interactions with our Site and services.
2.1 Data Collected During Order Placement
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Contact Information: Full name, email address, phone number (to communicate order status, shipping updates, and resolve inquiries related to your glassware and home goods orders).
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Shipping Information: Delivery address (street, city, postal code, country) to ensure timely and accurate delivery of your daily glassware, home essentials, and other purchased products.
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Payment Information: Only the minimum necessary payment details (e.g., last 4 digits of credit card number) to process payments. We do not store full payment card information—all payment data is processed via SSL-encrypted, third-party payment processors (e.g., PayPal, credit card gateways) that comply with PCI DSS standards.
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Order Details: Products purchased (e.g., Nordic-style clear toothbrush cups, striped drink cups, maternal and baby products), order number, purchase date, and payment amount (to fulfill orders, process refunds, and maintain order records).
2.2 Data Collected Through Site Usage
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Browsing Data: IP address, browser type, device information (model, operating system), pages visited, and time spent on the Site (to improve Site performance, optimize user experience, and ensure compatibility with different devices when browsing our glassware and home goods).
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Cookies & Tracking Technologies: We use cookies, pixel tags, and similar tracking tools to remember your preferences (e.g., language, currency), track Site usage, and display relevant content (e.g., glassware recommendations). You can disable non-essential cookies through your browser settings, but this may affect Site functionality.
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Customer Inquiries: Content of emails, phone calls, or messages sent to our customer support team (to resolve your questions, address issues with glassware products, and improve our services).
2.3 Data Collected for Marketing
With your explicit consent, we may collect your preference for marketing communications (e.g., email newsletters about new glassware designs, promotional offers for home essentials). You can withdraw your consent at any time by clicking the “unsubscribe” link in marketing emails or contacting our support team.
3. How We Use Your Personal Data
We use your personal data only for the purposes disclosed below, and we do not use or share your data for any unstated purposes, in compliance with GMC guidelines and data protection laws. All data usage is limited to what is necessary for our business operations:
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Order Fulfillment: Process your orders, arrange shipping, send order confirmations, and provide tracking information for your glassware, home essentials, and other purchases.
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Customer Service: Respond to your inquiries, resolve issues (e.g., damaged glassware, incorrect orders), process returns and refunds, and provide post-purchase support.
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Site Improvement: Analyze browsing data to optimize Site navigation, improve product displays (e.g., glassware categories), and enhance the overall user experience.
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Marketing (With Consent): Send you marketing communications (e.g., new glassware product announcements, promotional offers for home goods) if you have explicitly agreed to receive them. We do not send unsolicited marketing messages.
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Legal Compliance: Comply with applicable laws, regulations, and GMC requirements (e.g., maintaining order records, providing data to authorities when required by law).
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Fraud Prevention: Verify payment information, detect and prevent fraudulent transactions, and protect our business and customers from potential risks.
4. Sharing of Personal Data
We do not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. We only share your data with trusted third parties who assist us in fulfilling our services, and all such third parties are bound by strict data protection obligations:
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Payment Processors: Third-party payment providers (e.g., PayPal, credit card companies) to process payments securely. These providers only receive the minimum necessary data to complete transactions and do not store or use your data for other purposes.
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Shipping Carriers: International shipping carriers (e.g., YunExpress, 4PX, DHL eCommerce) to deliver your orders. We share your shipping address and contact information to ensure timely delivery and provide tracking updates for your glassware and home goods.
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Customer Support Providers: Trusted third-party platforms that assist us in managing customer inquiries (e.g., email support tools). These providers have access only to the data necessary to resolve your inquiries.
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Legal Authorities: We may disclose your data if required by law, court order, or government regulation, or to protect our legal rights, property, or safety, or the safety of our customers.
5. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction, in compliance with GMC guidelines and data protection laws:
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Encryption: All data transmitted through the Site (e.g., payment information, personal details) is protected by SSL encryption to ensure secure transmission.
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Secure Storage: Personal data is stored on secure servers with restricted access, and we regularly update our security systems to address potential vulnerabilities.
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Access Control: Only authorized personnel have access to your personal data, and all access is logged and monitored.
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Third-Party Compliance: All third parties we work with are required to maintain the same level of data security and comply with applicable data protection laws.
While we take all reasonable measures to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously improve our security practices to minimize risks.
6. Your Data Rights
Under applicable data protection laws (e.g., GDPR, CCPA), you have the following rights regarding your personal data. We make it easy for you to exercise these rights, with clear instructions and no unnecessary barriers, in compliance with GMC guidelines:
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Right to Access: Request a copy of the personal data we hold about you.
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Right to Correction: Request correction of any inaccurate or incomplete personal data.
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Right to Erasure: Request deletion of your personal data (where permitted by law).
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Right to Restrict Processing: Request that we restrict processing of your personal data in certain circumstances.
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Right to Data Portability: Request a copy of your data in a structured, machine-readable format (where applicable).
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Right to Withdraw Consent: Withdraw your consent for marketing communications or other non-essential data processing at any time.
To exercise any of these rights, please contact us at support@delast.us with your full name, email address, and a clear description of your request. We will review your request within 3 business days and respond within 7–14 business days.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law or GMC guidelines. Specific retention periods are as follows:
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Order-Related Data: Retained for 5 years from the date of your last order (to comply with tax and legal obligations, process refunds, and resolve potential disputes related to glassware and home goods orders).
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Marketing Data: Retained only for as long as you consent to receive marketing communications; if you withdraw consent, we will delete your marketing data within 3 business days.
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Browsing & Cookie Data: Retained for 12 months, unless you disable cookies or request deletion.
After the retention period expires, we securely delete or anonymize your personal data so that it can no longer be associated with you.
8. Third-Party Links & Services
Our Site may contain links to third-party websites or services (e.g., social media platforms, payment processors). This Privacy Policy does not apply to these third parties—we are not responsible for their data practices. We recommend reviewing the privacy policies of any third-party sites you visit to understand how they collect and use your data.
9. GMC & Legal Compliance
This Policy is fully aligned with GMC guidelines, our Terms of Service, Shipping Policy, and all applicable international data protection laws (e.g., GDPR, CCPA) and cross-border trade regulations. We ensure the following to maintain GMC compliance:
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No false or misleading statements about data collection, usage, or sharing practices.
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Consistency between this Policy, our website, and GMC account settings (no discrepancies in data practices).
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Clear disclosure of all data collection methods, usage purposes, and third-party sharing.
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Accessible customer support for data-related inquiries and rights requests.
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Compliance with GMC’s requirements for transparency and trustworthiness in data handling.
10. Policy Updates
We may update this Policy to maintain GMC compliance, adapt to changes in data protection laws, or reflect operational adjustments. Revised terms will be posted on this page with the updated effective date. Your continued use of our Site and services after the update constitutes acceptance of the revised Policy.
11. Contact Us
For privacy-related inquiries, to exercise your data rights, or to report any concerns about data protection, please contact us:
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Email: support@delast.us (dedicated to privacy and data requests)
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Phone: +86 15967947211
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Address: 3rd Floor, Building 2, No. 177 Tongyi Road, Yiting Town, Yiwu City, Zhejiang Province, China
We aim to respond to all privacy-related inquiries within 2 business days and resolve issues promptly to ensure your privacy is protected. This Policy is an integral part of our Terms of Service, Refund Policy, and Shipping Policy.