Terms of service

Last Updated: March 30, 2026

These Terms of Service (“Terms”) govern your access to and use of the website delast.us (the “Site”) and all products, services, and transactions provided by Yiwu Loumeng Home Goods LLC. (“delast.us,” “we,” “us,” or “our”). By accessing our Site, placing an order, or making a purchase, you agree to be bound by these Terms and all applicable laws and regulations. We strictly comply with Google Merchant Center (GMC) requirements, including full transparency, accurate business information, and clear commercial practices.

1. Business Identity & Contact Information

Full Legal Name: Yiwu Loumeng Home Goods LLC.
Establishment Date: June 21, 2021
Registered Capital: 1,000,000 RMB
Business Type: Limited liability company (natural person investment/holding)
Registered Address: 3rd Floor, Building 2, No. 177 Tongyi Road, Yiting Town, Yiwu City, Zhejiang Province, China
Legal Representative: Zhang Wenfeng
Contact Email: support@delast.us (domain‑owned, valid for customer service)
Contact Phone: +86 15967947211
Business Scope: Design, sourcing, wholesale, online sales, and cross‑border trade of daily glassware, home essentials, maternal and baby products, and apparel accessories; all operations are consistent with our business license.

2. Scope of Services & Products

We operate as a legitimate cross‑border trader and home goods provider specializing in:

Design & Sourcing: High‑quality daily glassware including Nordic‑style clear toothbrush cups, striped drink cups with handles and straws, and other home essentials made from durable, food‑safe materials.
Sales Channels: Online retail and wholesale of home goods, maternal & baby products, and apparel accessories.
Global Distribution: Shipping to North America, Europe, Asia‑Pacific, and other international markets with reliable fulfillment.
Compliance: All products are non‑toxic, heat‑resistant, and meet international safety standards for household and hospitality use. No counterfeit, infringing, or restricted goods.

3. Order & Pricing Transparency

Price Accuracy: All prices are final, clear, and include all mandatory charges displayed upfront. No hidden fees, surprise taxes, or undisclosed costs at checkout. Prices match GMC feed data.
No Misleading Promotions: No false discounts, fake countdowns, or misleading stock claims. Any promotions clearly state start/end dates and eligibility.
Order Confirmation: Orders are confirmed only after full payment is received. We reserve the right to cancel orders due to payment issues, pricing errors, or stock shortages.

4. Shipping & Delivery

Shipping Regions: North America, Europe, Asia‑Pacific, and other eligible markets (displayed at checkout).
Handling Time: 1–3 business days (Monday–Friday, excluding Chinese public holidays).
Transit Time: 7–25 business days depending on destination, consistent with GMC settings.
Shipping Costs: Calculated and displayed at checkout; no hidden fees.
Customs & Duties: Buyers are responsible for all import duties, taxes, and clearance fees. We provide accurate customs documentation.
Risk Transfer: Risk of loss or damage transfers to you upon carrier delivery confirmation.

5. Return & Refund Policy

Return Window: 30 calendar days from confirmed delivery.
Eligibility: Unused, in original packaging with proof of purchase. Defective/damaged/incorrect items qualify for full resolution. Buyer’s remorse returns are subject to return shipping and restocking fees.
Refund Timeline: Approved refunds processed within 5–7 business days to original payment method.
Return Shipping: We cover return shipping for our errors; buyer covers for remorse returns. No false “free return” claims.
Return Address: Valid physical return address provided upon approval.

6. Product Compliance & Truth in Representation

Safety & Materials: All glassware is food‑safe, non‑toxic, heat‑resistant, and meets international standards.
Accurate Descriptions: Titles, images, sizes, and materials are 100% accurate and match GMC data. No misleading claims.
No Infringement: All products, designs, and content are original or properly licensed.

7. User Obligations

You agree:

To provide true, accurate, and complete shipping and contact information.
To pay all order amounts and associated fees.
To use products lawfully and not violate third‑party rights.
Not to copy, distribute, or misuse Site content without permission.

8. Payment & Security

Payment Methods: Major credit cards, PayPal, and other secure methods (clearly listed).
Data Security: Payment information processed via SSL encryption; we do not store full card details.
Currency: Transactions in the currency displayed at checkout.

9. Intellectual Property

All text, images, logos, product designs, and trademarks on the Site are our property or licensed. Unauthorized reproduction is prohibited.

10. Privacy & Data Protection

We collect only necessary personal data (name, address, email, payment info) for order fulfillment and compliance. We do not sell personal data. Full practices are in our Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, special, or consequential damages.
Total liability is limited to the amount paid for the order.
We are not liable for delays due to force majeure, customs, carriers, or buyer error.

12. GMC & Legal Compliance

We strictly follow GMC guidelines and all applicable Chinese and international trade, consumer protection, and product safety laws. All information is consistent across our Site, GMC account, and registration.

13. Amendments to Terms

We may update these Terms to maintain compliance. Revised Terms take effect when posted.

14. Dispute Resolution

Disputes will be resolved through good‑faith negotiation. If unresolved, disputes shall be submitted to the people’s court where our company is registered.

15. Full Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Yiwu Loumeng Home Goods LLC.